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Program_won_t_respond
Participant
September 6, 2016
Question

scanning document

  • September 6, 2016
  • 2 replies
  • 365 views

When i scan a document using adobe pro X the document has a colored bar; however, upon scan completion, the document shows the color bar but the entire page is dark grey making the new document not legible.

This topic has been closed for replies.

2 replies

A
Adobe Employee
aunam
Adobe Employee
October 13, 2016

Hi,

Hope issue resolved with Acrobat DC trial version . If not , Please share above asked information to help us identify and resolve this issue ASAP.

Thanks.

A
Adobe Employee
aunam
Adobe Employee
September 13, 2016

Hi ,

We apologize for the issue you are facing.

Please share below information to help us identify and resolve the issue ASAP :

Scanner Name

OS Version

1 Sample document

Meanwhile please try latest acrobat DC trial version https://acrobat.adobe.com/in/en/free-trial-download.html

Thanks.

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