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A
Anonymous
June 8, 2016
Question

Screen Reader Issue - Reader will not recognize my Alt Text

  • June 8, 2016
  • 2 replies
  • 709 views

Currently working on creating a flyer and a new brochure. The flyer was created on MS Publisher and the Brochure on InDesign.
I've successfully added the format text in the publisher document so that the reader OUGHT to be able to recognize it...but no luck. I've converted both to PDF as well.

I've been able to rearrange reading order successfully without any issues and have tagged all pieces of the document properly. The images I would like the screen reader to recognize have all been tagged as a Figure/Caption and all have the appropriate alt text and are on the list in the reading order.
However, no matter what type of tag I put on the image, the screen reader refuses to recognize the image descriptions I've included as alt. text and just glazes over them. How can i go about fixing this and get the images to read along with the text of the documents?

I've read various forum posts and have not found anything useful in regards to this issue.

Any insights?

This topic has been closed for replies.

2 replies

Steve Gardner
Steve Gardner
Participant
December 21, 2018

I'm having the same issue. I have an InDesign leaflet style document.

I've tagged my images as "figure" and used the structure tab to add the alt text, with ALT and then the text itself, I've also tried to add the alt text via the Object Export Option, using each of the 3 options (all bar EPUB). I've output as a PDF to include tagged items.

The PDF is read fully by JAWS and NVDA, but only NVDA will read out the Alt text - not JAWS. Tried all sorts of things, re tagging the image, adding new images, adding JPEGs, PNG, .... absolutely no joy.

I have regular JAWS users testing my product who know what they're doing with JAWS, I'm at a bit of a loss now. Any help out there? Google searches have come up with nothing.

a_C_student16379412
a_C_student16379412
Inspiring
June 11, 2016

Have you checked for an Actual Text null string? (In the Acrobat Pro, Tags pane ... Right-click a figure tag > Properties > Edit Tag > expand the Tag Element > if you see "/ActualText ()", delete it.)

If this is not the problem, a bit more detail may be helpful.

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