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January 16, 2016
Question

Scroll option not working

  • January 16, 2016
  • 1 reply
  • 968 views

After fixing the Acrobat X Pro by the Adobe technical team (case:  0217532672), the scrolling function of my fujitsu laptop did not work now.

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1 reply

abhissha
Participating Frequently
January 16, 2016

Hi Lam,

May I know whether the scrolling in PDFs is not working with Acrobat or it is not working overall with any other tool on the machine?

Thanks,

Abhishek

January 18, 2016

Hi Abhishek,

The scrolling is not working overall with any other tool on the laptop.

Thanks,

Grace

abhissha
Participating Frequently
January 18, 2016

Hi Lam,

Are you using any external pointing device or track pad where the scroll is not working. Try to update the Track Pad drivers on the machine. I am sure you must have checked scroll lock key also.

Thanks,

Abhishek