Send for Signature upload gets stuck at 70%

Forum|Forum|9 years ago
February 6, 2016
1 reply
8373 views

I am trying to use the send for signature function. At the 'upload' stage before you input the Signer email the upload hangs at 70%. Was working perfectly 9hrs ago. Internet connection is perfect. Tried in Adobe Acrobat Pro DC and Acrobat Reader DC. Windows 7.

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Y

YatharthS

Community Manager

Hi chrisb99311016,

Would request you to please try to use send for signature service through 'Cloud.acrobat.com'. Try to change the browser as well if any issue persist.

Also check with the Multiple documents to replicate the issue.

Regards,

Yatharth

T

tdiazaed

Participant

I see this was a problem 5 years ago. Is there a better solution for using the desktop software other than asking me to go online, sign in (which is a process when using organizational software) upload file and THEN finally send?

Adobe Acrobat DC pro was working fine a month or so ago, and now the above issue is occuring for me as well. Do you have a fix that fixes the software and that isn't a workaround?