Serial number doesn't work with OEM version

Forum|Forum|10 years ago
February 22, 2016
1 reply
807 views

I apparently have an OEM version of Acrobat 9.0 Standard. When I downloaded the program file for re-installation on my computer, and when prompted for my serial number, as recorded in my Adobe account profile for 9.0, it rejected that number. I was then told via phone that it is because that number apparently signifies an OEM version of Acrobat 9.0, which Adobe WILL NOT support and therefore would no longer talk to me about...GOODBYE!!!

So...I have a registered copy but can't get any help. Any ideas out there?

Dave

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AadeshSingh

Participating Frequently

Hi Dave,

Please let me know the version of OS installed on your computer?

Make sure Acrobat 9 is compatible with your OS Adobe Acrobat system requirements

Check if it helps Error "Invalid serial number" | Adobe Acrobat 9 | Adobe Creative Suite 4

Regards,
Aadesh

A

Anonymous

Windows 7 Pro

A

Anonymous

Last week I was getting pop-up messages along the lines saying that something was wrong with the serial number. I don't remember exactly, but I did post that in this forum too. I thought that perhaps the best thing to do was to completely uninstall and then reinstall the program. That is where I am now, except that the serial number that I had on file is not working!

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