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mollyb97280695
Participant
September 14, 2016
Answered

Serial number incorrect message

  • September 14, 2016
  • 1 reply
  • 447 views

I have adobe Acrobat Pro. I have my serial number as well. My registration date is April 15, 2014. I have a new computer and am trying to redownload this software. Everytime I do it says that the serial number is incorrect. What could be the issue here? Thank you in advance for your help!

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Correct answer Adorobat

Hi mollyb97280695

Please try to perform the step given here : Error: "The serial number is not valid for this product" | Adobe Creative Suite

If that doesn't work, contact Support here: Contact Customer Care , click Still need help, Contact us, and make sure you are logged into your Adobe account.

Thank You,

Shivam

1 reply

Adorobat
AdorobatCorrect answer
Participating Frequently
September 16, 2016

Hi mollyb97280695

Please try to perform the step given here : Error: "The serial number is not valid for this product" | Adobe Creative Suite

If that doesn't work, contact Support here: Contact Customer Care , click Still need help, Contact us, and make sure you are logged into your Adobe account.

Thank You,

Shivam