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annw21184925
Participant
May 6, 2016
Question

Serial number not valid when trying to install acrobat

  • May 6, 2016
  • 2 replies
  • 292 views

This new computer needs my original acrobat.  Going thru the on line process got to the serial number part and kept getting rejected.  Guess I need a new serial number to proceed.

Is this where I get it?

[No... the SDK forum is for programmers adding to Acrobat... message moved... Mod]

This topic has been closed for replies.

2 replies

Karl Heinz  Kremer
Community Expert
Community Expert
May 7, 2016

No, this is still not the place where you will get a serial number: The Adobe Forums participants are mainly just other users of Adobe's technology, not Adobe staff.


If you've registered your copy of Adobe Acrobat with Adobe, you can usually lookup your serial number by going to the "Products" area in your Adobe account information: Adobe ID

If that does not work, you will have to contact support: http://helpx.adobe.com/contact.html (don't use any of the "Forum" options, otherwise you will end up here again)

John T Smith
Community Expert
Community Expert
May 6, 2016

Exactly which version of Acrobat?