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Participant
May 22, 2016
Question

signed in but cannot edit

  • May 22, 2016
  • 2 replies
  • 317 views

im signed in to my paid subscription but when i go to edit i receive no edit options just gives me a "learn more" tab that takes me to subscription options.  I have  the subscription.

any thoughts?

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2 replies

Karl Heinz  Kremer
Community Expert
Community Expert
May 22, 2016

What kind of subscription do you have? There are a number of different subscriptions that Adobe offers, so it'd important to know what exactly it is that you are paying for.

Legend
May 22, 2016

The usual cause of this is subscribing, but still using Acrobat Reader. You have to stop that and install Acrobat Pro instead.