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claystovall
Participant
May 13, 2016
Question

since may 2016 update i cannot continously scan.

  • May 13, 2016
  • 2 replies
  • 1780 views

I scan easily 10k plus pages per day. My computer auto updated last night to this new version. Last night I continuously fed 1700 pages into a single pdf and saved it with no issues. Today I get to page 249 and the whole program locks up. Before the pages processed while scanning. meaning I could see them while scanning. Now the pages act like a buffer and wait till the scanner stops before processing the pages. I don't like this new way of scanning. Really really slowing my workflow down. Any help out there? I couldn't find a setting to get it back.

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2 replies

Adobe Employee
September 9, 2016

Hi Chris,

Please try latest acrobat DC trial version https://acrobat.adobe.com/in/en/free-trial-download.html

Hope it will resolves your problem.

Thanks.

Lovekesh Garg
Adobe Employee
Adobe Employee
May 14, 2016

Hi Chris,

Sorry for the issue you are facing. I dropped a mail to you. Can you please reply there, so that we can fasten up the investigation.

Thanks,

Lovekesh Garg

claystovall
Participant
May 14, 2016

Guess we will have to be a little patient with each other. I recieved this email at 3am my time. I replied to your other email when I woke up.

Sent from my iPhone

Lovekesh Garg
Adobe Employee
Adobe Employee
August 2, 2016

Hi Chris,

Can you please try latest Acrobat patch once. Scanning multiple pages in 1 run issue is now resolved there.

Thanks.