Skip to main content
A
Anonymous
September 30, 2016
Question

Since several days on my MacBook my Adobe doesn't work

  • September 30, 2016
  • 1 reply
  • 354 views

Since several days on my MacBook my Adobe doesn't work – I couldn't create any of PDF Files. I don't know what happened? I using the latest version of Adobe.

I've got the message below:

«Check with the developer to make sure Adobe Acrobat Reader DC works with this version of OS X. You may need to reinstall the application. Be sure to install any available updates for the application and OS X.

Click Report to see more detailed information and send a report to Apple»

Thank's for your help

This topic has been closed for replies.

1 reply

gener7
Community Expert
gener7Community Expert
Community Expert
October 1, 2016

Acrobat DC works only with OSX 10.9 and above.

Do as instructed: Uninstall (from your Creative Cloud panel if you can)

Run the Cleaner Tool: Use the Creative Cloud Cleaner Tool to solve installation problems

Reinstall and update.

A
Anonymous
October 2, 2016

Thank you!it helps!

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices