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Participating Frequently
June 9, 2022
Question

Sometimes plugins do not load

  • June 9, 2022
  • 1 reply
  • 1253 views

When we replaced Acrobat for development with the latest DC, our own plug-ins, which had been working properly, would not load and the "Plug-ins" menu would not appear.
It does not always fail to load, but seems to be more likely to occur at first startup; it will load correctly after restarting Acrobat.
At first I thought it was only happening on x64, but it seems to happen on 32-bit as well if you have a subscription version of DC.
Is anyone else having a similar problem?

My version is 2022.001.20117/Continuous Release/x64 and x86/Windows.

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1 reply

Legend
June 9, 2022

I find plug-ins don't load immediately after signing in. It is a nusiance. Restart Acrobat and it is sorted.

Participating Frequently
February 7, 2023

Thank you.

After being signed in, the plugin does indeed seem to be activated.