Skip to main content
Vac8ion
Participant
May 12, 2016
Question

Sorry if I'm sending this twice, but I don't know if my previous message was received. I need to delete an old scanner and add a new one on Acrobat 8.3.1 on a Macbook Pro. Even though the old printer has been deinstalled, it still shows as the only

  • May 12, 2016
  • 2 replies
  • 411 views

Sorry if I'm sending this twice, but I don't know if my previous message was received.  I need to delete an old scanner and add a new one on Acrobat 8.3.1 on a Macbook Pro.  Even though the old printer has been deinstalled, it still shows as the only option when I try and create a PDF from scanner.  Any ideas?

This topic has been closed for replies.

2 replies

deborahg84067743
Participant
November 6, 2016

I'm so sorry I posted this I didn't realised it's said post to others people answer of I should have Remer who takes care of me

Also, which version that reads

IE: forms for grants it sd to to download the latest version exporting files from pdf to document cloud is this correct

Remember do work from my phone[ samsung s7edge]

Once I did not get you female and again I'm very sorry

Sincerely,

        D.Golt

Sarojini_Nagar
Participating Frequently
May 13, 2016

Hi vac8ion ,

Please try to set your printer as the default system printer by referring this link :  Change the system default printer​.

Is it the same with other applications as well ? Check with other applications also whether other applications detect the new printer .

Also please install the latest printer driver for your particular printer/scanner model  from the manufacturers website and check again.

Please let us know the exact version of Mac.

Let us know if this helps .

Regards

Sarojini