Inspiring

Question

Strange behavior when saving PDF as optimized

Forum|Forum|10 years ago
May 18, 2016
4 replies
641 views

I noticed something strange happening when saving as optimized. Before:

and after:

Notice the small caps dropped out and a large space was inserted between organiza and tions. I sent the file to some colleagues running the same OSX (10.11.5) and same acrobat (2015.016.20039). Some got the same results while others didn't get the small caps dropping out and the space.

Any idea what could be causing this? Ever since switching to DC we've had other problems such as being unable to combine certain files in DC but able to combine in Xii and exporting a PDF in FileMaker causing crashes.

This topic has been closed for replies.

JR Boulay

Community Expert

Hi.

It look likes PDF Optimizer removed some fonts…

Untick the Font tab in the PDF Optimizer and retry…

Acrobate du PDF, InDesigner et Photoshopographe

TanviRastogi

Adobe Employee

Hi Mike

Can you please share with what file formats are you facing problems while doing Combine in Acrobat DC?

Thanks

Tanvi

Vishal Grover

Adobe Employee

Will it be possible to share a sample file with engineering team to take a look at what's causing this problem on some machines? Do you remember, if you did change any default Optimizer settings before saving the PDF file?

You can share the file @ vgrover at adobe.com

M

mikeAtJBAuthor

Inspiring

Hi Vishal,

Before I send the files, we would like to know if Adobe has any sort of policy in place for what they do with the files once they have used them for testing?

V

vdobhal

Adobe Employee

Hi Mike,

Could you pls. send us the PDF file.

Thanks,

Vinod

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