stuarth33793086

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Stuart's Problem with lack of Adobe serial number

Forum|Forum|9 years ago
September 26, 2016
2 replies
450 views

I have Adobe Acrobat XI. The Adobe software was pre-installed on my laptop when I bought it. I do not have a serial number. However, just today a message appears on my screen on start up that a serial number is required. I cannot start using Adobe and the website is no help. Any suggestions?

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Correct answer Rajashree Bhattacharya

Hi Stuart,

Please refer to Find your serial number

This should help .

Regards

Rajashree

Rajashree BhattacharyaCorrect answer

Legend

Hi Stuart,

Please refer to Find your serial number

This should help .

Regards

Rajashree

stuarth33793086Author

Participant

Thanks. I will give it a try

Best Regards

Stuart Harker

Sent from my iPhone

Community Expert

Community Expert

I moved your question to the Acrobat forums.

Did the application come with your computer when you bought it? If so, you should be able to get the s/n from the retailer.

Without it there's nothing you can do about this issue.