Skip to main content
Participant
December 1, 2020
Answered

Submit dropdown value using Submit button Javascript

  • December 1, 2020
  • 2 replies
  • 886 views

My javascript for my Submit button runs properly until I try to get the final value, shown below:

this.submitForm(
    "mailto:msanders2657@gmail.com?"  + 
    "&subject=good news" + "&body=" + 
"Name: " + this.getField("SellerFirstName").value + " " + this.getField("SellerLastName").value +
"\nEmail Address: " + this.getField("SellerEmail").value +
"\nPhone Number: " + this.getField("SellerPhone").value +
"\nBest Time to Contact: " + this.getField("SellerContactTime").value
);

This script works just fine with the first four values, which are just text fields. However, the field "SellerContactTime" is a dropdown list with text options, and attempting to add it to this email causes my Submit button to do nothing.

 

Can someone tell me why I can't submit dropdown form values and how to solve the issue? Thanks!

This topic has been closed for replies.
Correct answer try67

I would recommend you switch to using the mailDoc method, which doesn't have all of these limitations.

However, it also doesn't validate the required fields, like the submitForm method does, but that can be done using a script.

I've posted code that does that. Try searching the form for "validate required fields" and you should find some examples.

2 replies

try67
Community Expert
Community Expert
December 1, 2020

If you used the correct field name there's no reason it shouldn't work. However, be aware that the mailto string has a character limit, and also it can't include line-breaks...

try67
Community Expert
try67Community ExpertCorrect answer
Community Expert
December 1, 2020

I would recommend you switch to using the mailDoc method, which doesn't have all of these limitations.

However, it also doesn't validate the required fields, like the submitForm method does, but that can be done using a script.

I've posted code that does that. Try searching the form for "validate required fields" and you should find some examples.

TSanders1Author
Participant
December 1, 2020

Thanks!

Bernd Alheit
Community Expert
Community Expert
December 1, 2020

Check the Javascript console for errors.