Skip to main content
Participant
Dec 1, 2020 2:40 AM UTC
Answered

Submit dropdown value using Submit button Javascript

My javascript for my Submit button runs properly until I try to get the final value, shown below:

this.submitForm(
    "mailto:msanders2657@gmail.com?"  + 
    "&subject=good news" + "&body=" + 
"Name: " + this.getField("SellerFirstName").value + " " + this.getField("SellerLastName").value +
"\nEmail Address: " + this.getField("SellerEmail").value +
"\nPhone Number: " + this.getField("SellerPhone").value +
"\nBest Time to Contact: " + this.getField("SellerContactTime").value
);

This script works just fine with the first four values, which are just text fields. However, the field "SellerContactTime" is a dropdown list with text options, and attempting to add it to this email causes my Submit button to do nothing.

 

Can someone tell me why I can't submit dropdown form values and how to solve the issue? Thanks!

This topic is closed to new replies. Start a new post to keep the conversation going.
try67
try67Correct answer
Community Expert
Dec 1, 2020 10:54 AM UTC

I would recommend you switch to using the mailDoc method, which doesn't have all of these limitations.

However, it also doesn't validate the required fields, like the submitForm method does, but that can be done using a script.

I've posted code that does that. Try searching the form for "validate required fields" and you should find some examples.

4 replies

try67
Community Expert
Community Expert
Dec 1, 2020 10:43 AM UTC

If you used the correct field name there's no reason it shouldn't work. However, be aware that the mailto string has a character limit, and also it can't include line-breaks...

Translate
try67
Community Expert
try67Community ExpertCorrect answer
Community Expert
Dec 1, 2020 10:54 AM UTC

I would recommend you switch to using the mailDoc method, which doesn't have all of these limitations.

However, it also doesn't validate the required fields, like the submitForm method does, but that can be done using a script.

I've posted code that does that. Try searching the form for "validate required fields" and you should find some examples.

Translate
TSanders1Author
Participant
Dec 1, 2020 1:59 PM UTC

Thanks!

Translate
Bernd Alheit
Community Expert
Community Expert
Dec 1, 2020 7:53 AM UTC

Check the Javascript console for errors.

Translate