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September 26, 2016
Answered

Submit form button will only save PDF and not send.

  • September 26, 2016
  • 3 replies
  • 3165 views

Our school uses a paper discipline form and my principal has asked me to created a PDF version that can be filled out and emailed to him instead of us filling it out by hand.  I've set up the submit button exactly as all the tutorials say.  When I go to test it out (mailto function is correct in the form), instead of an email client selection, I get a "Send PDF Data As" box.  At that point, it wants to save the form and the email never sends out.  Any ideas on what I'm doing wrong?  Thanks so much.

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Correct answer

I do, but it's not the one I have at school.  I'll try creating one and see if that works.  Thanks for all your help.


Thanks everyone for your input.  I found my issue.  Turns out our copy of Adobe Acrobat Pro X wasn't updated.  Once our IT Department updated it, it worked fine.  Thanks again for looking at my issue.

3 replies

NKOWA555
Inspiring
September 26, 2016

FYI: If you are using Adobe Reader to view the PDF, you will need to enable usage rights on the PDF using Adobe Acrobat in order to submit the whole PDF format; and not just the data. The message you are getting, "Send PDF Data As", looks like it could be sending just the data, and not the Whole PDF format.

Visit the following website for an online tool to help you generate your mailto command:

www.nk-inc.com/software/fdftoolkit.net/email-pdf-mailto-generator.aspx

Also, try submitting to a server side script; such as ASP.net. The script is capable of bypassing client-side email software, and sending the form submission using an existing SMTP account. Private Message me if you would like a live demo, or a single script.

Visit the following website for server-side script examples:

www.pdfemail.net/examples/

try67
Community Expert
Community Expert
September 26, 2016

Also, what application (including exact version) are you using to fill in and submit the file?

September 26, 2016

I am using Adobe X Pro to create the form.  I did select the Complete PDF copy.  I've tried the other options and it's doing the exact same thing.

try67
Community Expert
Community Expert
September 26, 2016

I asked about the application used by the end-user, not by you.

try67
Community Expert
Community Expert
September 26, 2016

Did you select the option to submit the Complete PDF, instead of just the

form data?