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Participant
September 9, 2016
Question

Text box border disappears when opened in Mac Preview

  • September 9, 2016
  • 1 reply
  • 390 views

So I'm creating a PDF on a MAC using Acrobat Pro DC. The PDF has numerous fillable forms which have a border.  However, if the PDF is opened on a Mac using Mac Preview, and the user types in something, then saves it, then reopens it, the border disappears.

Is this a known issue? I'm confused how to get around this. I've even created a blank PDF, went into forms, added a text box, put a border, saved it, opened it in Mac Preview and the same issue happens, the border disappears. 

Even though the few above steps are what I'm doing, I've uploaded a PDF that has a text box with a border.

https://drive.google.com/file/d/0Byq_AqRnxVGSVDk0b0hsT0g3UDg/view?usp=sharing

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1 reply

Bernd Alheit
Community Expert
Community Expert
September 9, 2016

Don't use Apple Preview! It damages PDF documents.