The serial number is valid but no eligible products were detected on this computer.

i have a valid number for Acrobat XI pro

The serial number is valid but no eligible products were detected on this computer.

i have install XI pro but can run it or choice it in the list

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try67Correct answer

Community Expert

That means you have an upgrade license, and you need a s/n of a previous full license to be able to use it.

Correct answer

Community Expert

That means you have an upgrade license, and you need a s/n of a previous full license to be able to use it.

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