The serial number is valid but no eligible products were detected on this computer.

i have a valid number for Acrobat XI pro

The serial number is valid but no eligible products were detected on this computer.

i have install XI pro but can run it or choice it in the list

This topic has been closed for replies.

Correct answer try67

That means you have an upgrade license, and you need a s/n of a previous full license to be able to use it.

Correct answer

Community Expert

That means you have an upgrade license, and you need a s/n of a previous full license to be able to use it.

Remix with Firefly Community Gallery

Thousands of free creations to fall in love with and remix in Firefly.

Sign up