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Dan at Power
Participating Frequently
July 13, 2016
Question

Thousands of system.log messages: "AccNodeMacView::mdAccessNotify called"

  • July 13, 2016
  • 3 replies
  • 936 views

Is anyone else experiencing CC Acrobat Pro DC flooding the system.log (Console) on Mac OS X with hundreds of the following messages every single time you click on the Acrobat window—and know what to do about it? I've searched the forums and even Google, and not one result came up for "AccNodeMacView::mdAccessNotify". Is there a setting somewhere where I can tell Acrobat not to log as much?

7/8/16 8:49:03.531 PM AdobeAcrobat[648]: AccNodeMacView::mdAccessNotify called

7/8/16 8:49:03.531 PM AdobeAcrobat[648]: 0x7fd64dd0b000

7/8/16 8:49:03.531 PM AdobeAcrobat[648]: 0x7fd64dd0b000

7/8/16 8:49:03.531 PM AdobeAcrobat[648]: inside

7/8/16 8:49:03.531 PM AdobeAcrobat[648]: 32771

7/8/16 8:49:03.531 PM AdobeAcrobat[648]: inside, h not NIL

I have tens of thousands of these messages in system.log now. Any insight would be most appreciated.

Thanks

—Dan

This topic has been closed for replies.

3 replies

N
namrehcram
Participating Frequently
July 18, 2017

I have the same problem.

Any insight that can be gathered from the blunt answer of Adobe is that they don't care.

W
WaMe
Participant
August 3, 2016

I have the same problem on about 20 installations.

All running on OS X 10.11.6 with Acrobat Pro DC 2015.017.20050.

Even after a clean install, the problem persists.

Michael

W
WaMe
Participant
August 4, 2016

After a "nice" chat with the Adobe support I got a really good solution for the problem from the support:

1. Boot in safe mode

2. Create a new administrator account

3. Login a the new administrator

4. Uninstall the complete Adobe Creative Cloud software

5. Load the Adobe Cleaner Tool an clean everything

6. Reinstall everything completely new.

7. Check if with the new administrator account works everything properly.

That's just a ridiculous solution. Instead of looking for the problem, you just get the standard-procedure of "install your mac completely new".

Michael

    M
    maffk
    Known Participant
    August 31, 2016

    I have these same entries in my Console log file. A few weeks ago, I did the whole uninstall, use Adobe Cleaner Tool and reinstall, but not from a new Admin account. Still getting the entries in the log file:

    31/08/2016 12:34:45.443 AdobeAcrobat[659]: AccNodeMacView::mdAccessNotify called

    31/08/2016 12:34:45.443 AdobeAcrobat[659]: 0x7fb51a5b67a0

    31/08/2016 12:34:45.443 AdobeAcrobat[659]: 0x7fb51a5b67a0

    31/08/2016 12:34:45.443 AdobeAcrobat[659]: inside

    31/08/2016 12:34:45.443 AdobeAcrobat[659]: 32771

    31/08/2016 12:34:45.443 AdobeAcrobat[659]: inside, h not NIL

    Does anybody actually know what all this means?

    I really don't have time to uninstall, clean and reinstall again. Adobe should find a solution that is less distruptive.

    Kanikas
    Kanikas
    Legend
    July 13, 2016

    moving to Installing, Updating, & Subscribing to Acrobat​

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