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marcias34578738
Participant
March 22, 2016
Answered

Trouble reinstalling Acrobat 9 after prompt

  • March 22, 2016
  • 2 replies
  • 395 views

I had Adobe Acrobat 9 standard installed on my computer.  I got an error message that instructed me to uninstall and reinstall the software.  I uninstalled it but when I went to reinstall it it was unable to do so. What should I do now?

This topic has been closed for replies.
Correct answer _arojini

Hi marcias34578738,

Could you please tell the OS version on your system?

Also could you please tell me what was the error message you got?

Try running this cleaner tool : Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

Restart you system.

Then reinstall acrobat 9 from the link mentioned: Download Acrobat 8 and Acrobat 9

Let us know if this resolves your issue.

Regards

Sarojini

2 replies

_arojini
_arojiniCorrect answer
Participating Frequently
March 22, 2016

Hi marcias34578738,

Could you please tell the OS version on your system?

Also could you please tell me what was the error message you got?

Try running this cleaner tool : Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

Restart you system.

Then reinstall acrobat 9 from the link mentioned: Download Acrobat 8 and Acrobat 9

Let us know if this resolves your issue.

Regards

Sarojini

kglad
Community Expert
Community Expert
March 22, 2016

what problem are you having?