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June 17, 2016
Answered

Trying to install Acobat 9 pro on my laptop

  • June 17, 2016
  • 1 reply
  • 735 views

Hello, I'm trying to install Acrobat 9 pro on my laptop... I have 9 pro installed on my Home desktop pc...

HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Adobe
Acrobat\9.0\Registration

    Serial Number:
REMOVED

    Adobe Key:
REMOVED

When I try to install, on my laptop, I get message that serial number is not valid... It works fine on my desktop... Please help !!!   Thanks

[NEVER POST A SERIAL NUMBER IN AN OPEN FORUM !!!]

[personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]

[This is an open forum, not Adobe support, please do not post personal information]

[You have just given your serial number to everyone who read this message before]

[I deleted the number... or people who receive all their forum messages via email]

This topic has been closed for replies.
Correct answer Sarojini_Nagar

Hi larryb61434354 ,

Did you refer to the link and tried the troubleshooting steps mentioned in my previous comment ?

Are you still getting the same error message ?

Let us know if you facing any issue .

Regards

Sarojini

1 reply

Sarojini_Nagar
Participating Frequently
June 17, 2016

Hi larryb61434354 ,

Could you please let me know the type of license you have ? Is it a retail license or volume license ?

Would like to inform you if its a retail license , you would be able to install Acrobat 9 on two machines but you can use Acrobat on one machine at a time .

Try referring this link : Error: "The serial number is not valid for this product" | Adobe Creative Suite .

Also let us know the OS version on your system .

Let us know if this helps .

Regards

Sarojini

June 17, 2016

It's a retail license... I'm using windows 10 Thanks for your help Sarojini .... Larry

Sarojini_Nagar
Sarojini_NagarCorrect answer
Participating Frequently
June 18, 2016

Hi larryb61434354 ,

Did you refer to the link and tried the troubleshooting steps mentioned in my previous comment ?

Are you still getting the same error message ?

Let us know if you facing any issue .

Regards

Sarojini