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A
Anonymous
July 13, 2016
Question

Unable to activate Acrobat x Standard on new PC

  • July 13, 2016
  • 1 reply
  • 822 views

I have Adobe Acrobat X Standard that I’m trying to install from a user that left the company about 3 years ago and I’m trying to install it on a new system.

I have the original packaging that has the serial number but it will now let me activate it on the new system.

The old system is long gone.

How can I activate it on my user system?

When I enter the serial number it does not except it.

Any ideas?

Thank you

This topic has been closed for replies.

1 reply

Y
YatharthS
Participating Frequently
July 13, 2016

Hi pedro51 ,

Please share the exact error message which you are getting while activating this product .

May also refer to these articles :- Activation and deactivation troubleshooting

                                                    Troubleshoot Adobe activation and deactivation issues and error messages

Let me know how it goes.

Regards,

Yatharth

A
Anonymous
July 14, 2016

Good afternoon Yathararths,

[Admin: Removing screenshot as it contains serial number]

I pasted a screen shot of the error message.  I also attached a copy of the screen shot as well.

Y
YatharthS
Participating Frequently
July 17, 2016

Hi ,

Please refer to this article :- Error: "The serial number is not valid for this product" | Adobe Creative Suite

Let me know how it goes.

Regards,

Yatharth

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