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johnm72418553
Participant
August 30, 2016
Question

Unable to Combine PDF's on network drives

  • August 30, 2016
  • 2 replies
  • 1805 views

Hi,

If we want to combine two or more PDF's which are on a network drive it always fails. If we copy these same PDF's to a local drive we can combine. We have tried shortening the name and path to the files and problem persists, something along the lines of "An unknown error was encountered". Copying files to local drives to combine and then copy back to shared network drive is a very cumbersome procedure. Network drive is a on a Dell PowerEdge T410 with RAID-5 Array running MS-Server 2008R2. I see many people have a similar problem. Is there a specific fix? Network rights? Server configuration? Any guidance would be appreciated.

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2 replies

CtDave
Participating Frequently
September 23, 2016

Remember, Acrobat is a desktop application that requires an attending warm body (by design and EULA). Do the work on the local machine and push the finished file to the server(s). Done. In the long game this saves time, effort, resources.

Be well...

Adorobat
Participating Frequently
September 8, 2016

Hi johnm72418553  ,

Could you please let us know which product is installed on the computer- Acrobat X/XI/DC?

Do you have Windows or Mac computer?

Also, visit the following links which discusses the same issue:

Unable to combine files on network drives

No PDF file was created because Acrobat encountered an unidentified error.

Thank You,

Shivam

johnm72418553
Participant
September 8, 2016

Hi,

Its Adobe Acrobat Standard X.

We tried shortening path with no success. Will try the convoluted procedure

referred to in the first link.

On Thu, Sep 8, 2016 at 2:53 PM, Shivam Sharma <forums_noreply@adobe.com>