Unable to convert files to pdf

I currently run Acrobat Pro 9 and am not able to convert a Mindjet Mindmanger 2016 file to PDF. Kindly assist.

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Correct answer Adorobat

Hi bongisizwem43975410 ,

Could you please let us know what issue you are facing when converting file to pdf?

Do you see any error message?

What Operating System do you have-Windows/Mac?

Is this happening with a specific file or with other files as well?

AdorobatCorrect answer

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Could you please let us know what issue you are facing when converting file to pdf?

Do you see any error message?

What Operating System do you have-Windows/Mac?

Is this happening with a specific file or with other files as well?

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