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October 12, 2016
Answered

unable to make comments

  • October 12, 2016
  • 2 replies
  • 570 views

I have been working on texts using Adobe 9 with no problem at all - able to make comments and use tools. Now I can't do this and work comes up with security block saying commentary is not allowed. This has happened twice now and the last time I got over the problem by reinstalling Adobe but I don't want to lose work. I'm using a Mac.

Any offers of help to fix this gratefully received.

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Correct answer Meenakshi_Negi

Hi jbrown3937

Could you please let us know the dot version of OS installed on your Mac.

Try to update the application to the latest patch released.

Would like to inform you that Adobe Reader 9 is an old and unsupported version.End of support | Reader 9 and Acrobat 9 (and earlier)

Regards,

Meenakshi

2 replies

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
October 12, 2016

Hi jbrown3937

Could you please let us know the dot version of OS installed on your Mac.

Try to update the application to the latest patch released.

Would like to inform you that Adobe Reader 9 is an old and unsupported version.End of support | Reader 9 and Acrobat 9 (and earlier)

Regards,

Meenakshi

October 14, 2016

Thank you for your reply. It would seem that putting the work on the desktop has resolved the issue but will be looking at getting an updated version.

Sent from my iPad