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michaelp62013875
Participant
October 3, 2016
Answered

Unable to print documents in Windows 7 using the right click menu on the file.

  • October 3, 2016
  • 3 replies
  • 526 views

Since installing pdf maker on a Windows 7 PC, every time we try to print a document by right clicking the file Office freezes and requires restarting.

I have seen many posts which advise disabling the Acrobat PDFMaker add-in as a solution to this problem, but this is not an option as the add-in is frequently used.

This topic has been closed for replies.
Correct answer Test Screen Name

Ok, are you updated to 11.0.17?

3 replies

michaelp62013875
Participant
October 7, 2016

This seems to have done the trick. Thank you.

Test Screen NameCorrect answer
Legend
October 3, 2016

Ok, are you updated to 11.0.17?

Legend
October 3, 2016

What versions of everything? PDFMaker isn't a specific product but part of Acrobat Standard or Acrobat Pro. So what version of Acrobat and of Word?

michaelp62013875
Participant
October 3, 2016

Adobe Acrobat Pro XI and Office (Word) 2013. Thanks