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Participant
January 21, 2016
Question

unable to re-install adobe acrobat 9 pro on my mac - os x EL Capitan version 10.11.2

  • January 21, 2016
  • 2 replies
  • 565 views

unable to re-install adobe acrobat 9 pro on my mac - os x EL Capitan version 10.11.2

Am using cd that came with purchase of same

Any way to get support direct from Adobe Tech Services via telephone --I understand there may be a fee for

this service and depending on costs am willing to oblige.

Gary J

[Asking in the correct forum helps... Moved from Reader forum to Acrobat forum... Mod]

This topic has been closed for replies.

2 replies

John T Smith
Community Expert
Community Expert
January 21, 2016

CS6 and earlier programs have not been tested and will not be updated to run on Mac El Capitan

-which means that you try to use CS6 and earlier at YOUR risk of having problems

This information is a MUST DO to install old programs on Mac El Capitan

-you may not get the same error message, but these some links that MAY help with old programs

Install CS5 on Mac 10.11 https://forums.adobe.com/thread/2003455 may help (also for other than CS5)

-also a TEMPORARY security change https://forums.adobe.com/thread/2039319

-http://mac-how-to.wonderhowto.com/how-to/open-third-party-apps-from-unidentified-developers-mac-os-x-0158095/

Participant
January 22, 2016

Thank you for your help.

Gary

Abzyx
Participating Frequently
January 21, 2016

Acrobat 9 is very old and no longer supported, and El Capitan is much newer: System requirements | Adobe Reader—older versions (XI, X, 9)

Participant
January 22, 2016

Thanks for your help