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Participant
January 29, 2016
Answered

Unable to save completed form.

  • January 29, 2016
  • 1 reply
  • 834 views

Hello,

When I attempt to modify the PDF form in either Adobe Acrobat or Adobe Reader, the entries are cleared upon saving the document.

The permissions on the form indicate that filling out form contents are allowed.

Link to form:

BCC-Enforcement Division

Does anyone know what the problem might be? Any help would be greatly appreciated.

Thanks!

This topic has been closed for replies.
Correct answer George_Johnson

That form is set up with a JavaScript that resets the form when it is saved. If you have Acrobat, you can remove this from the Document Will Save event. Otherwise, if you disable JavaScript before saving, it won't get reset when you save.

1 reply

George_JohnsonCorrect answer
Inspiring
January 29, 2016

That form is set up with a JavaScript that resets the form when it is saved. If you have Acrobat, you can remove this from the Document Will Save event. Otherwise, if you disable JavaScript before saving, it won't get reset when you save.