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Participant
June 5, 2018
Question

Unable to view data in Adobe Reader

  • June 5, 2018
  • 2 replies
  • 681 views

Hello Team,

This is with regards to an issue in Adobe Reader.

We are using a custom SAP application, where user is having an option to generate the HTML page in pdf form and print the same (Once the pdf form is generated).

The issue is when users try to generate the pdf from the HTML page , the pdf form is getting generated but the fields are not getting displayed, but when we double click on the pdf content then data is displaying.

This topic has been closed for replies.

2 replies

Bernd Alheit
Community Expert
Community Expert
June 6, 2018

What application fills the form?

Participant
June 6, 2018

It is an Employee Details application, which displays all Employee Personal Data and if user want to take print out they can print it via pdf file.

Please refer the attached screenshot and guide us accordingly.

Bernd Alheit
Community Expert
Community Expert
June 6, 2018

What application creates the PDF file when you click on Print?

Karl Heinz  Kremer
Community Expert
Community Expert
June 5, 2018

Are you displaying the PDF in a web browser? If so, what browser are you using? Most browsers these days come with their own PDF viewer, that has nothing to do with Adobe Reader. As far as I know, only Internet Explorer on Windows and Safari on a Mac still use the Adobe plug-in to display PDF files.

Participant
June 6, 2018

Yes, i am displaying pdf in web browser,

The concern is NOT that pdf is not getting displayed the HTML page is getting converted into PDF format but the text inside the HTML Page are not getting displayed in PDF format.

Please find the attached info and guide us accordingly.