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brendaw30849288
Participant
September 13, 2016
Question

Unsuccessfully attempting to reactivate my acrobat on my new replacement computer.

  • September 13, 2016
  • 1 reply
  • 269 views

I just got a new work computer and am attempting to activate my existing Acrobat product on my replacement computer.  When I enter the activation key it says its already activated....but my old computer is no longer in use.

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1 reply

kglad
Community Expert
Community Expert
September 14, 2016

if you're seeing an excess activation count error, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html and request an activation count reset.