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annaa49593885
Participant
October 19, 2016
Answered

update error 1328 on Acrobat XI Pro Fresh Install

  • October 19, 2016
  • 1 reply
  • 946 views

I have a brand new Dell with Windows 10 latest updates 20 Oct 16

I installed Adobe Acrobat XI Pro Version 11.0.0.

I downloaded the latest patch

Adobe - Acrobat : For Windows : Adobe Acrobat 11.0.18 Pro and Standard update - All languages

I double click on the download file.

When i try to update it it fails and says error 1328. It says "Error 1328.Error applying patch to file C:Config.Msi\PT....tmp. It has probably been updated by other means, and can no longer be modified by this patch. For more information contact your patch vendor."

I followed the links to Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

But that just removed Adobe. I couldn't install the update after running that tool

So now I am back to installing adobe from the CD again. And back to 11.0.0 with no update

Again, this is a fresh PC with a fresh installation of Adobe 11.0.0.

How do I update it without errors?

This topic has been closed for replies.
Correct answer annaa49593885

Continuing from above I applied the patch and this time clicked on IGNORE on the error and it successfully updated!

1 reply

annaa49593885
annaa49593885AuthorCorrect answer
Participant
October 19, 2016

Continuing from above I applied the patch and this time clicked on IGNORE on the error and it successfully updated!