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holm188
Participant
October 13, 2016
Question

Update not working for Acrobat Pro DC on Mac

  • October 13, 2016
  • 2 replies
  • 385 views

When checking for updates (From the Help menu>check for updates) I get the message that Adobe Acrobat is already up to date. I'm running version 2015.010.20056.

I have seen on the Adobe website that a newer version is available and also recommended as it is supposed to fix an issue with the "fill&sign" tool.

What do I have to do to make the program find the update, or can I just download the newer version and install it?

This topic has been closed for replies.

2 replies

Pratyush1993
Adobe Employee
Pratyush1993
Adobe Employee
October 13, 2016

Hi Holm Miehlbradt

It is possible that your Acrobat was updated in the background and the updated version didn't reflect in finder due to caching. I request you to check your version by opening Acrobat and clicking 'Acrobat Pro'->'About Adobe Acrobat Pro DC' from main menu,you might be already updated. If thats not the case please provide the logs located at '~/Library/logs/Adobe' .

You can use the following links to share files.

https://forums.adobe.com/docs/DOC-7161

Thanks

Adorobat
Adorobat
Participating Frequently
October 13, 2016

Hi holm188

You might try downloading update from this location: Adobe - Acrobat : For Macintosh.​ click Adobe Acrobat DC Pro and download the file.

Let me know if you face any issue while installing update.

Thank You,

Shivam

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