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Frank_Eckard
Participant
June 10, 2016
Answered

Upgrade to Windows 10

  • June 10, 2016
  • 1 reply
  • 412 views

Please help. Microsoft decided on Monday to upgrade my computer from Windows 7 Pro to Windows 10 Pro, after the automatic upgrade, I am no longer able to convert documents to PDF using the Adobe Acrobat 11 Pro software, using the print to Adobe PDF.  When I click the print button, No PDF file is created.

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Correct answer Frank_Eckard

Thanks for your help! It seems like the registry did not get properly converted. After your technician deleted a few adobe keys in the registry and reinstalled Adobe Acrobat 11.0.16, it is now working.

1 reply

Frank_Eckard
Frank_EckardAuthorCorrect answer
Participant
June 10, 2016

Thanks for your help! It seems like the registry did not get properly converted. After your technician deleted a few adobe keys in the registry and reinstalled Adobe Acrobat 11.0.16, it is now working.