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A
Anonymous
February 18, 2016
Question

upgrading to Adobe Acrobat 10

  • February 18, 2016
  • 1 reply
  • 492 views

I need to upgrade from Adobe 9 to 10.  I have been trying to download version 10, but I get a message that it's already installed but I cannot see that it is.  I am currently  paying $14.99/month on the Adobe ACROPRO Subscription.  Can you help me to get upgraded to Adobe Acrobat 10?

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1 reply

EnterpriseHelp
EnterpriseHelp
Inspiring
February 18, 2016

You cannot upgrade to 10 as that product is discontinued. You need to install the latest version which is "DC".

When you open the app and click Help > About Acrobat, what version do you see?

Ben

A
Anonymous
February 18, 2016

I tried multiple times to download Adobe Acrobat Reader DC, but get a message that it is currently available. Still it will not allow me to open a document in Adobe 10.

EnterpriseHelp
EnterpriseHelp
Inspiring
February 18, 2016

Can you answer my question about the version number?

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