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October 10, 2016
Question

URGENT: Unable to validate Acrobat Pro DC Serial Number...

  • October 10, 2016
  • 0 replies
  • 293 views

I purchased this software last night and followed the steps when installing.  During the installation, the serial number worked fine. When I tried running the software for the first time, and after logging in with my Adobe ID, I was prompted to enter my serial number again. This time, it was rejected ("We are unable to validate this serial number...").  Can someone please contact me immediately?  I looked through the threads and noticed that others have encountered this issue, but I did not see any helpful solutions. 

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