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aaronlynnme
Participant
Feb 9, 2016 3:02 PM UTC
Question

Using Fill & Sign with Thai Language

Came across a bit an unusual situation using Acrobat DC - I'm trying to edit a PDF with text fields to fill out a form using Fill & Sign.

Note: It's just a plain PDF, no Acrobat/other form fields highlighted.

When I fill things out in English (or Japanese or Chinese or most languages) the text fields save correctly.

But when I try to fill out something in Thai, the text fields disappears right after I close the Fill & Sign.

Spent an hour with Adobe chat support but didn't get anywhere. My best guess is it has something to do with Thai font licensing issues.

Has anyone come across a similar issue with other languages/fonts before? Is there a way to get around this?

Thanks,

Aaron

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6 replies

defaultk8qd8071x8ij
Participant
Nov 3, 2021 2:54 AM UTC

I'm having the same issue. Did you manage to fix it? I need help too. Thanks.

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thitimad67142318
thitimad67142318
Participant
May 20, 2016 4:16 AM UTC

Me, too. When i fill thai - ศักดิ์  It's show correctly. But when i save and open this file again, it's show character position not correct. It's seem up character have one line only.

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Adobe Employee
sangrover
Adobe Employee
Dec 12, 2016 4:45 AM UTC

Hi,

This issue has been resolved in the latest update. Kindly go to Help > Check for Updates.

Regards,

Sandeep

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PhatraS02
PhatraS02
Participant
Jun 20, 2017 9:41 AM UTC

Still the same Issue . I use lastest version of acrobat DC

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YatharthS
Participating Frequently
Feb 9, 2016 3:17 PM UTC

Hi aaronlynnme ,

Would request you to please type the information in MS word (which you wants to have on PDF document). Then Copy & Paste that information into the PDF file .

Check whether it works for you or not.

Regards,

Yatharth 

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aaronlynnmeAuthor
Participant
Feb 10, 2016 12:51 AM UTC

Thanks for suggestion. Unfortunately it doesn't.

Here's a screenshot showing what I mean - the Thai text appears in Fill & Sign mode no problem, but once I click that "X" in the top-right to go back to the normal PDF, it disappears. Anything typed in English works normally though.

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