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michaeld40029221
michaeld40029221
Participant
September 26, 2016
Answered

Warning 20225. Adobe Acrobat7.0 was unable to create a new item. Adobe PDF Port & Printer. The Adobe PDF printer may be unavailable.

  • September 26, 2016
  • 4 replies
  • 5058 views

Trying to install Adobe Acrobat Version 7.0 on a new PC running Windows 7. Getting the error message -

"Warning 20225. Adobe Acrobat7.0 was unable to create a new item. Adobe PDF Port & Printer. The Adobe PDF printer may be unavailable."

any help appreciated

This topic has been closed for replies.
Correct answer Dov Isaacs

On behalf of Adobe, no version of Acrobat prior to 8.1 is fully installable or operable on any version of Windows beyond Windows XP. There are fundamental differences in how the Adobe PDF printer is installed and accessed on (1) Windows Vista a later and/or (2) 64-bit versions of Windows. Furthermore, Acrobat 7 does not coordinate with any recent version of any Microsoft Office applications. You need to license Acrobat DC at this point.

          - Dov

4 replies

D
Dalmo Amorim
Participant
December 26, 2023

Michael, if a company says that no longer will support the software it should be our option to continue using it. What Norton and Adobe do is block us from using our own software, we have paid for a license. This is outrageous.

michaeld40029221
michaeld40029221Author
Participant
September 27, 2016

Thanks for your help with this matter.

Dov Isaacs
Dov IsaacsCorrect answer
Legend
September 26, 2016

On behalf of Adobe, no version of Acrobat prior to 8.1 is fully installable or operable on any version of Windows beyond Windows XP. There are fundamental differences in how the Adobe PDF printer is installed and accessed on (1) Windows Vista a later and/or (2) 64-bit versions of Windows. Furthermore, Acrobat 7 does not coordinate with any recent version of any Microsoft Office applications. You need to license Acrobat DC at this point.

          - Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
T
Test Screen Name
Legend
September 26, 2016

Your luck with this ancient version has run out, I'm afraid. Time to get the current version Acrobat DC, by purchase or (very recommended) subscription.

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