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David Hollis
Inspiring
May 11, 2016
Answered

WebDAV authentication for shared review from Acrobat X Pro on Mac

  • May 11, 2016
  • 1 reply
  • 1930 views

Hi,

I can access the WebDAV server from the Mac desktop with the username and password.

I am using Acrobat X Pro on Apple Mac.

Click on 'Send for Shared Review', and the dialog box opens.

The only option is 'Automatically collect ... internal server'

Click 'Next'

Choose 'Web server folder', and enter the server URL.

Click 'Next'.

A message box opens up with: 'The Shared Folder Location provided is not valid. Click OK and check the Status field for more information.'

The Status indicates: Authorization is required for this network service

According to:

http://blogs.adobe.com/acrolaw/2014/05/hosting-a-shared-review-an-alternative-to-acrobat-com/

... there should then be a prompt for the WebDav username and WebDav password, but this doesn't happen.

Acrobat 'helpfully' tells me that I need authorisation, but does not seem to allow me to enter the details.

Is there a way around this?

Many thanks,

David

This topic has been closed for replies.
Correct answer David Hollis

It looks like the answer is relatively simple!

Acrobat seems to require the details of a sub-folder, not a root folder. The only clue is in the prompt:

http://<Server Name>/<Folder Name>

Unfortunately, Acrobat only does a very simple parse of the URL.

If you happen to enter a root folder, then Acrobat gives the error message above.

The commercial server in the example on the blog page provides a sub-folder by default.

If you want to use, say, a web hosting account that offers WebDAV, or maybe an Amazon AWS server then you have to create a subfolder.

A ridiculously simple solution, but the error message didn't help, and nor did the simple parsing.

David

1 reply

D
David HollisAuthorCorrect answer
Inspiring
May 14, 2016

It looks like the answer is relatively simple!

Acrobat seems to require the details of a sub-folder, not a root folder. The only clue is in the prompt:

http://<Server Name>/<Folder Name>

Unfortunately, Acrobat only does a very simple parse of the URL.

If you happen to enter a root folder, then Acrobat gives the error message above.

The commercial server in the example on the blog page provides a sub-folder by default.

If you want to use, say, a web hosting account that offers WebDAV, or maybe an Amazon AWS server then you have to create a subfolder.

A ridiculously simple solution, but the error message didn't help, and nor did the simple parsing.

David

D
David HollisAuthor
Inspiring
May 14, 2016

Hmmm, well, it did work, but with a relatively straight forward URL that contained a port number.

However, it seems that Acrobat does have a problem with a Amazon AWS URL, even with a sub-folder.

D
David HollisAuthor
Inspiring
May 17, 2016

This forum thread mentions the use of Fiddler or Charles to log the transactions between client and server:

Re: Shared Reviews on Adobe site terminated?!?​

I tried Charles, as this is the only one that works on Mac OS. It mapped the Amazon URL to https://127.0.0.1:8888/​

I was then able to connect!

However, this meant I could not see the traffic associated with the failure to connect.

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