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lynnec85304321
lynnec85304321
Participant
February 19, 2016
Question

When I add my signature to a cover letter and utilize the save as button to save the cover letter as signed cover letter, I cannot locate the document titled signed cover letter

  • February 19, 2016
  • 1 reply
  • 590 views

When I add my signature to a cover letter and utilize the save as button to save the cover letter as signed cover letter, I cannot locate the document titled signed cover letter

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1 reply

I
IsakTen-RwIoo2
Inspiring
February 19, 2016

Are you using digital (certificate-based) signature?  If so then are you signing in a browser? With the browser you may not know the real location where the PDF resides. If this happens on the desktop the change the name of the signed PDF in the Save As dialog and pay attention to where it saves it, Then check if the file is there. It should be.

If you're using electronic signature then someone else should chime in.

lynnec85304321
lynnec85304321Author
Participant
February 22, 2016

When I add my signature to a cover letter and utilize the save as button to save the cover letter to USB stick and name the cover letter:  Lynne - Signed English Cover Letter, I cannot locate the document titled

Lynne - Signed English Cover Letter

I
IsakTen-RwIoo2
Inspiring
February 22, 2016

Are you using digital (certificate-based) signature or electronic signature? Does the 'Save as' dialog come up in the process of signing or do you invoke it explicitly? Which product (Acrobat/Reader), which version (including minor) on which platform (Mac/Windows) and which OS/Version are you using? If you save the file to the desktop, can you find it there? Is this just USB problem? Can you copy a file (any file) from the desktop to your USB stick and find it there?

Please, provide as many details of your workflow as you can. I save my digitally signed PDFs to USB flash drives all the time and never saw this problem.

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