when i scan the document is dark grey

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Adobe Employee

Please provide following information to help us identify and resolve the issue ASAP:

- Acrobat version you are using

- OS detail

- Scanner name

- Scanner driver(TWAIN/WIA) with version number

- 1 sample file

Thanks.

Adobe Employee

Hi,

Please provide above mentioned information to help us identify and resolve this issue ASAP.

Thanks

Participating Frequently

Consider using the scanner's native interface to configure the output to be black & white and output to TIFF.

Use Acrobat to create a PDF from the TIFF.

Be well...

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