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Participant
April 3, 2016
Question

When scanning A 4 format docs (210 x 297 mms), Adobe Acrobat X Pro chops the format

  • April 3, 2016
  • 2 replies
  • 590 views

to US Letter. Printer (Brother DCF 7055) indicates A 4 format. Other people have reported the same problem with the same and other printers as well -- 3 years ago already, and the problem still persists. See Gelöst: OfficeJet Pro 8600 scannt immer Letter statt A4 - HP Kundenforum - 202039 as an example.

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2 replies

Adobe Employee
August 12, 2016

Hi,

Are you still facing this issue?

Thanks.

April 13, 2016

Hi ,

Please refer the following link once and see if this helps.

https://helpx.adobe.com/acrobat/kb/troubleshoot-scanner-issues-acrobat.html

Regards

Sukrit Dhingra