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kyler55163403
Participant
October 25, 2016
Answered

When trying to install Acrobat XI from a newly purchased disk it uninstalled Acrobat X OK but with only abour 3-5 seconds remaining during copying files to the new Acrobat XI folder it stopped, rolled back and deleted the Acrobat XI folder. It did th

  • October 25, 2016
  • 2 replies
  • 408 views

The subject says it all. Am installing on Windoze 7 installed on an HP Pro machine and it will not complete the installation.

This topic has been closed for replies.
Correct answer kglad

uninstall all acrobat and reader versions

clean per Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

restart your computer

reinstall acrobat xi.

2 replies

Willi Adelberger
Community Expert
Community Expert
October 26, 2016

As it is not possible to buy an Acrobat XI version since many Years, where die you buy it?

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
October 25, 2016

uninstall all acrobat and reader versions

clean per Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

restart your computer

reinstall acrobat xi.