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Participant
September 6, 2016
Answered

WHo can assist me to download my Acrobat Pro DC Subscription?

  • September 6, 2016
  • 1 reply
  • 269 views

Please assist.

Please assist urgently.

I just bought /renewed my subscription for Acrobat Pro DC ..

Account number received.

It is not loaded.

My new email is : [Personal info removed by mod]

The link takes me to my old email: [Personal info removed by Mod] and asks me to buy the programme!!!!!

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Correct answer kglad

install the cc desktop app using the same adobe id used to purchase your subscription, https://creative.adobe.com/products/creative-cloud

use the desktop app to install your acrobat dc subscription.

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
September 7, 2016

install the cc desktop app using the same adobe id used to purchase your subscription, https://creative.adobe.com/products/creative-cloud

use the desktop app to install your acrobat dc subscription.