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dganzer1922
Participant
September 20, 2016
Question

Why are there gray boxes around text when scanning?

  • September 20, 2016
  • 1 reply
  • 599 views

When I scan a clean white document with black and red text, all the text is surrounded with gray boxes.  Any ideas?

This topic has been closed for replies.

1 reply

Lovekesh Garg
Adobe Employee
Adobe Employee
September 21, 2016

We apologize for the issue you are facing.

Can you please share following details to help us identify and resolve the issue ASAP:

- Acrobat version

- OS detail

- Scanner detail

- 1 sample file where you are facing this issue(You can use https://cloud.acrobat.com/send  to share the file)

Thanks.