Why can't Acrobat run the web browser?

When I click on any piece of text in a Adobe PDF that is a link to a URL, your software responds with an error

popup that says:

"Adobe Acrobat - Acrobat could not run the web browser. Unknown Error.(123)"

(Using Firefox Browser 46.0.1)

Can you help me identify the problem and fix it?????

Porter

This topic has been closed for replies.

Participant

Acrobat could not run the web browser. Unknown error (123) but my default browser is chrome , i did all the auto repair, installation, nothing works.

very frustrating

one of the selling point of buying was the ability to do the OCR recognition but now i can not use it .

is it time to unsubscribe to acrobat DC ?

Participant

u can not believe how u could solve the recognition and the browser problem !!

i tried to change my default browser to explorer and everything starts to for normally

could u believe that !!!

i cant have the chrome as my default ????

Community Manager

Hi ,

Would request you to try a repair of your Acrobat Installation.

Please check the Acrobat Plugin should be active for Firefox browser.

Also check with the Different Browsers .

Regards,

Yatharth

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