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Anonymous
October 21, 2016
Answered

Why did converting Word file to PDF with Acrobat v.10 stop working?

Help. My Acrobat v10 will not convert a Word file to a PDF any more. What can I do?

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gkaiserilCorrect answer
Inspiring
October 23, 2016

Microsoft Office 1003. Adobe Acrobat Pro v10.1.16. I can convert Publisher 2007 files, Excel 2003 files but not Word 2003 files. Weird!


Did you check to see what version of Acrobat work with the various MS-Office versions?

Compatible web browsers and PDFMaker applications

be sure to read the foot notes.

Support for MS Publisher has been an issue. Publisher does not have the same internal objects as Word does.

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5 replies

AadeshSingh
AadeshSingh
Participating Frequently
October 23, 2016

Hi helenb1213​,

Please make sure Acrobat X is compatible with MS Office version Web browsers and PDFMaker applications compatible with Acrobat and Reader​

Open Acrobat, navigate to Help menu & repair the installation. Also check for the updates under the Help menu, if any please install.

Now try replication the issue.

Regards,

Aadesh

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Anonymous
October 23, 2016

I did repair and Update Adobe but neither helped, so I think the 2 are incompatible. Time for me to upgrade Word.

Thanks for your suggestions.

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Legend
October 23, 2016

If you upgrade Word you must also upgrade Acrobat. What version of Word do you have? And what version of Acrobat? Please give the version from Help>About like 10.3.34.

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