Why do form input fields not show in Adobe Fill & Sign on mobile devices?

Forum|Forum|10 years ago
May 19, 2016
2 replies
835 views

After adding a new field to a fillable PDF (using either Adobe Acrobat Pro DC or Adobe Acrobat Pro XI) the form shows as a flat file when opened in Adobe Fill & Sign on Android and iOS.

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Bernd Alheit

Community Expert

Use the Adobe Acrobat app.

G

George_Johnson

Inspiring

Fill & Sign isn't intended to be used for fillable forms. It's for forms that don't include any interactive form fields. Reader can be used to fill-in a PDF that includes interactive form fields.

A

Alan SwindleAuthor

Participating Frequently

The form is already filled in via web app from data the user enters. The form is then emailed to the user to sign using Adobe Fill & Sign but none of the data is showing.

So the user doesn't need to fill in the data as it has already been entered and moved to the form. But the data doesn't show up.

G

George_Johnson

Inspiring

In that case we'd need to see a sample of a filled-in form that gets emailed to a user in order to tell why the data isn't being displayed.

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