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2 replies

Lovekesh Garg
Adobe Employee
Lovekesh Garg
Adobe Employee
August 3, 2016

Please verify the settings you are scanning with. Make sure correct papersize and resolution is selected while scanning.

Also please try troubleshooting option provided in Troubleshooting tips for scanner issues when using Acrobat 

Acrobat 9 expired few years back so please try trial version of latest Acrobat DC Download Adobe Acrobat free trial | Acrobat Pro DC

Thanks.

A
Adobe Employee
aunam
Adobe Employee
October 10, 2016

Hi,

Hope the suggested solution helped.

Thanks

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