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Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
May 31, 2021

Hi Ravi,

 

Thank you for reaching out.

 

I have checked your account with the email address that is used to sign in to the community. You have registered for the Developer account. That seems to be the reason it shows the Demo use only.

This happens only when you are using the Developer account or your application is using an API/integration key from a Developer account.

 

As you have mentioned that you have upgraded to a paid plan, please ensure that you are using the correct email address to sign in.

If you still experience the issue, please get in touch with the Adobe Sign support team using the steps suggested in the following help document: https://helpx.adobe.com/sign/kb/how-to-contact-support-adobe-sign.html

 

Hope the information helps.

 

Thanks,

Meenakshi

 

R
Ravi5E12Author
Participant
May 31, 2021

I am sorry but your answer doesn't make any sense. 

1. I am calling this from an SDK and it is a Developer integration. Why would that be any different if it is a paid account?
2. I only  have 1 email address and I am using that.

I am calling this from your SDK, how do I turn that message off ? It is strange and unlikes other SDK's.

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