Why doesn't Acrobat Pro DC Free trial launch?

Hi lorettac137093,

Please provide the exact error message you are getting while launching acrobat.

If the error message is for "Acrobat failed to connect to a DDE server" ,

Try the solutions given below:-

Solution 1) (This error occurs when you have more than 1 process of Acrobat running)

1) Go to the task manager by pressing Ctrl+Alt+Del

2) Go to the processes in Task Manager

3) End all processes related to Acrobat

4) Launch Acrobat again.

Solution 2) Open Acrobat navigate to Help menu & Repair the installation.

Solution 3) Check the file association on your system.

Solution 4) Navigating to HKEY_CLASSES_ROOT\acrobat\shell\open\ddeexec\application and changing the Key "AcroviewA11"  to  "AcroviewR11.

Regards,

Yatharth